Before I begin my rant you need to understand that I do Weight Watchers online for me to be healthy and not for the recognition from them, but…
As most of you know I have now lost 190lbs doing Weight Watchers online, most of you have followed along and sent encouraging words to me – Thank you!!
If I had joined Weight Watchers and attended the meetings, I can almost promise you I would not be sitting here blogging about the 190lbs I have lost. I joined online for a reason. I don’t need another meeting commitment in my life. When I signed up for WW online I didn’t understand the difference other than I didn’t have to attend these meetings. I knew people were getting charms, etc for their weight loss at the meetings. I get a digital star pop up on my screen, wahoo! But it didn’t really bother me because I didn’t have to go to meetings so I can handle it. I did at one point email them through their chat after I had received my 150lbs star but when I hit 175lbs, I got nothing. The person on chat told me that the next star isn’t until 200lbs loss. This is when things started to really come together for me the difference between online and meetings. Funny though, I have never noticed a difference in their Weight Watchers commercials, they sell it like either option is the same online or meetings. So not the reality.
My cousin Lindsay for months has been emailing Weight Watchers because they have yet to acknowledge my weight loss. I always thought how sweet and protective of me. She is just so proud of me, she wants them to acknowledge what I have done. They replied and said “oh wow, that’s awesome we will contact her” and they don’t. I have never really cared, sure it kind of irritates me but really I do this for me not them.
Anyway, I am soon approaching my goal or target weight which got me thinking. If Weight Watchers doesn’t really know I exist, how am I going to get my life time member status once I maintain my weight. I contacted them again through their online chat. She was really nice and full of information. It turns out, if you are an online member you don’t ever get to be a life time member. She advised me that my only option would be to move my membership to a regular Weight Watchers membership. This would get me the recognition that I deserve (her words) and then once I hit my goal weight then I would just have to maintain for 6 weeks and then I would be a life time member. At first I thought, well I guess if that is what I have to do.. But then I thought more about it. I wasn’t feeling comfortable moving to going to meetings, I know I would end up not going because it’s a pain to incorporate into my routine at this point. More importantly why should I? I got here through Weight Watchers online, I am not the problem. They need to get their shit together and start recognizing, not just me but all the others that have done well with their program online. In today’s world, more and more people will be moving to the online so they best get caught up with the trends and start recognizing people through both of their programs equally. The girl on the chat yesterday said I should work for Weight Watchers, she had never worked with anyone that has lost as much weight as I have. I don’t think this blog is going to get me a job there and I am ok with that but if this blog helps them recognize that they need to reevaluate how they do things, then I have done my job already by helping someone else avoid this later.
I did email in a complaint/feedback on Friday. I heard back from them today and she gave the generic response I was expecting. The fact is that, because I weigh in at home they can not certify my weight loss and therefore do not offer lifetime membership status for Weight Watchers Online subscribers.
So I have decided I will continue to do Weight Watchers Online until I hit my target. I am not going to change my routine to suite their lame rules in order to be acknowledged. Once I hit my target weight I will need to decide if I want to continue to track via Weight Watchers or move to a free app instead. My preference is to stay with what has gotten me here but I doubt I will want to pay for that forever.
They are missing out on a huge marketing opportunity but I am still losing weight and that is all that matters to me.